WHAT IS AFTERPAY?
Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal installments, made every 2 weeks, without any interest or fees, as long as paid on time.HOW DO I SIGN UP FOR AFTERPAY?
Just shop Grayson Monáe and checkout as usual. In the payment section of checkout (3rd checkout screen), choose installments by Afterpay as your payment method. You will be re-directed to the Afterpay website to register and provide payment details (Visa ,Mastercard, etc). If you’ve used Afterpay before, you will be re-directed to Afterpay to log into your account. Then complete your order -- it’s that simple!ARE THERE EXTRA FEES WHEN I USE AFTERPAY?
Afterpay is always zero interest and no fees as long as your installments are paid on time, according to your payment schedule. The only fees are for late/missed payments, and they are only charged after a grace period, which is usually 10 days, unless otherwise noted on payment schedule. See the Afterpay website for more details.WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?
For more information, visit their website www.afterpay.com/index, Afterpay’s FAQ page here. If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or submit a question here.
Yes, you must spend a minimum of $35 to use Afterpay. Afterpay determines the maximum amount you can spend on a case by case basis; one factor that this depends on is the amount of time you have been using Afterpay. Your first order may have a lower maximum value. You will receive an instant decision on your order at checkout. Afterpay and Grayson Monáe are committed to responsible spending; therefore, not all orders will be approved.CAN I USE AFTERPAY IF I’M AN INTERNATIONAL CUSTOMER?
Afterpay is only offered to our customers who have a US billing address, a US credit or debit card, and a US mobile phone number. Customers with international billing addresses and/or phone numbers will not be able to set up an account with Afterpay.IS THERE A MINIMUM AGE REQUIREMENT FOR USING AFTERPAY?
Afterpay is only offered to customers over the age of 18.HOW DOES THE PAYMENT SCHEDULE WORK?
Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.WILL I BE NOTIFIED WHEN A PAYMENT IS DUE?
Afterpay sends payment reminders via SMS and email prior to payments becoming due. It is also easy to view your orders and payment schedules on Afterpay.com or in the Afterpay App.CAN I PAY EARLY?
You can make payments anytime before your due date. If you’d like to make payments before your scheduled due dates, you can do so through your Afterpay account. Just select the installment you’d like to pay early and hit "Pay Now."WHAT IF I CAN’T PAY AN AFTERPAY INSTALLMENT?
If you do not make a payment when due or funds are unavailable, and do not get this resolved before your grace period is over, you will be charged a late fee. For more information, visit the Afterpay Payment Purchase Agreement here.CAN I MOVE OR CHANGE PAYMENT DUE DATES FOR AN ORDER?
To request an adjusted payment schedule, contact Afterpay’s Customer Service team and the team will review your account to determine eligibility. Not all requests can be accommodated.
Phone Number: 855-289-6014WHEN WILL MY ITEMS BE DELIVERED IF I USE AFTERPAY?
Afterpay orders are delivered just like all orders within our standard shipping time (7 business days).
If you choose Expedited Shipping w/Afterpay, your order will be delivered within 3 business days.